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Delivery Source

Most of the time when you sell an item, the customer takes the item with them from the stock held at the store. However, for large items, the store may only have floor stock and the stock needs to be delivered from a warehouse, another store, or even directly from the supplier.

The following delivery options are available.

This Store - In Stock

The item is taken from stock currently held at the store.

This Store - Transfer

The item will be delivered from this store but we need to raise a Transfer Request for the stock to be transferred from another store. If you select this option, the POS will change the transaction to a paid order. When the stock has delivered the item, the transaction is recalled and the goods released.

This Store - PO

The item will be delivered from this store but we need to raise a purchase order. Note, if the system determines the item should be transferred from the warehouse rather than purchased directly from the supplier, the system will raise a Transfer Request not a purchase order. From the user's point of view they just need to indicate that they want to order stock, regardless of where it needs to come from.

If you select this option, the POS will change the transaction to a paid order. When the stock has delivered the item, the transaction is recalled and the goods released.

Direct From Warehouse

The item will be delivered directly from the warehouse. If you select this option, the POS will change the transaction to a paid order. When the warehouse has delivered the item, they will recall the transaction and release the goods. The sales will be recorded against the original location but the stock will be decremented from the warehouse.

Direct From Supplier

The item will be delivered directly from the supplier. The system will raise a purchase order with the delivery address being the customer's delivery address. If you select this option, the POS will change the transaction to a paid order. When you receive notification from the supplier that the item has been delivered, the transaction is recalled and the goods released.

Direct From Other Location

The item will be delivered directly from another location. The user will have to select the location that will deliver the item. If you select this option, the POS will change the transaction to a paid order. When the location has delivered the item, they will recall the transaction and release the goods. The sales will be recorded against the original location but the stock will be decremented from the delivery location.

You can set various options in the system to control these delivery options and how the user controls them.

On the Advanced tab of Items are two options.

Item Will Be Delivered From

This is the default delivery option for an item. If the POS is not configured to ask for a delivery option, it will use this value as the default option. 

Ask Delivery Location For Item

If this flag is checked on, the POS will ask for the delivery option. There is a similar option on Till. If the Till option is checked on, the POS will ask the question for every option scanned, regardless of whether this item option is checked on or not. If the Till option is checked off, the POS will only ask the question if this item option is checked on. This allows finer control over when the question is asked.

In the Deliveries section on the Profile - Settings 2 tab in Till is an on option called Ask Delivery Location For Item. This is equivalent to the option on Items above. However, if this option is checked on, the POS will ask for the delivery option for every item scanned, regardless of the flag on the item.

When you define the POS Keyboard you can add a key called DELIVERFROM to the ITEMMODIFY1 and ITEMMODIFY2 states. This will allow you to change the delivery option of the highlighted item.

If you wish to use the delivery source option, you need to set up the Suggested Orders process to specifically process customer orders. This process is smart enough to look at the delivery options and create the required Purchase Orders and Transfer Requests. If you don't use this process, you will simply be using the delivery option as an information setting. It won't actually do anything.

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