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HomeWhat's NewPOS KeyboardsTill OptionsItemsDiscountsLoyalty PointsLocationsCost MethodInventory ChangesUsersPointsLoggingBookingsInterfacesKVSImport ServiceReceiptsElectronic AuditTrading StatisticsUpgrade and Reload EnhancementsReportsSystem SettingsOverviewHow Do I ? IndexSystem FunctionalityKnown LimitationsPOS OperationsPOS Operations MenuGetting StartedLogging OnPOS Screen LayoutsProcessing A SaleHolding A SaleRecalling A Saved SaleChanging QuantitiesSearch For An ItemClear/Exit FunctionsLogging OffSalesCreating A LaybyCreating A Cash on DeliveryCreating An OrderGenerating A QuoteAccepting A Trade-InSelling A Gift CertificateSelling A Gift CardTopping Up An Account BalanceSelling A House Pour ItemPricesChanging Price LevelsChanging An Item PricePerforming A Price EnquiryPerforming A Currency CheckPerform A Price OverrideAdding Service ChargesAdding Credit DetailsDiscountsDiscounting A SaleDiscounting An ItemUndoing A DiscountOther POS FunctionsViewing The Time of TransactionAdding A Kitchen CommentViewing Specific MenusAdding Item Countdown ValuesPerforming A Stock AdjustmentPerform A Transfer On POS?Viewing Item InformationCurrency ChecksUsersAssigning Swipe CardsWeighed ItemsWeighing Items ManuallyMarking Down Random Weight Items?Training ModeEntering the Training ModeExiting The Training ModeTime KeepingClocking In And OutSeeing Who Is Clocked In Or OutTime ChargingTime-ChargingChanging The TimesPaymentsAbout Making PaymentsSplitting A Sale for PaymentPaying With Multiple Payment MethodsPaying With A Gift CertificatePaying With A Credit NotePaying With A Gift CardPaying With Loyalty PointsCharging A Sale To AccountAdding A Payment To A LaybyAdding A Payment To A CODAdding A Payment To An OrderRecording GratuitiesCancellations And ReturnsCancelling The Last ItemCancelling An ItemCancelling A SalePerforming A ReturnPerforming A RefundGiving A Credit NoteExchanging An ItemReturn To StockTill ControlStarting a ShiftReloading DataShuting Down The TillViewing The Till StatusPrintingBills And ReceiptsPrinting A BillSplitting A SalePrinting A ReceiptPrinting A Gift ReceiptRe-Printing A ReceiptKitchen PrintingAbout Kitchen PrintingUsing The Kitchen Video SystemReportsExample X-ReadsExample Z-ReadsMembers/CustomersMaking A Sale for a MemberSearching For A MemberAdding A New MemberTable ManagementAbout Table ManagementChanging CoversAdding Items To A TableTable TrackingHold The Tableâ€™s SaleMerging Two TablesViewing Previous Sales At A TableCash ManagementTill Reads/DeclarationsPerforming An X-ReadPerforming A Z-ReadPerforming A Till DeclarationCash DrawersAdding A FloatPerforming A Skim/Cash LiftPaying In Extra IncomeRecording Petty Cash PurchasesUsing Multiple Cash DrawersUsing MoneybeltsPerforming A No SalePOS ManagementPOS OverviewPOS KeyboardsScreen Shots/ExplanationsPOS Keyboards ScreenshotsPOS Keyboards - BasicPOS Keyboards - Default ValuesPOS Keyboards - Keyboard StatesPOS Keyboards - ModifiersPOS Keyboards - Set MealsFast Key PanelsKeyboard StatesKeyboard States - ActivityKeyboard States - Cash-OutKeyboard States - CustomersKeyboard States - GiftCardPresetsKeyboard States - ItemKeyboard States - SalesKeyboard States - StartShiftKeyboard States - SupervisorKeyboard States - TablesModifiersNCR POS Keyboards - BasicNCR POS Keyboards - Default ValuesNCR POS Keyboards - Keyboard StatesNCR POS Keyboards - ModifiersNCR POS Keyboards - Set MealsNCR POS Fast Key PanelNCR POS Keyboard StatesHow Do I...?Set Up A POS Keyboard?Add Items To A Fast Key Panel?Add Modifiers To A Fast Key Panel?Add Multi-Size Items To A Fast Key Panel?Add Function Buttons?Add a Web Page?Delete A Fast Key Panel?Delete A POS Keyboard?Set Up Tips?TillsConceptsDevice TypesReceipt KeywordsBarcode FormatsScreen Shots/ExplanationsBasicTill DevicesLocationTill ReadsProfile - Settings 1Profile - Settings 2Profile - Settings 3Profile - SecurityProfile - MessagesProfile - PrintingProfile - Printing 2FiscalCloudMPOS Tills - BasicMPOS Tills - Till ReadsMPOS Tills - Profile - Settings 1MPOS Tills - Profile - SecurityHow Do I...?Add A New Till?Assign Keyboards To Tills?Set Up A Till's Recall Location?Deactivate A Till?Delete Tills?Add A Receipt Printer?Define My Own Receipt?Add A Kitchen Printer?Set Up The Kitchen Video System?Set Up IP Printing?Configure IP Printing?Define A Cash Drawer Connected To A Receipt Printer?Interface To EFTPOS?Capture Signatures?Set Up A Survey?Set A Till To Use Centrally Stored Sale IDs?Track User Log On/Off Activity?Load Local Membership Data?Use Barcodes For Returns?Set Up Menu Item Countdown?Configure An OPOS Device?Till ControlConceptsTill ControlScreen Shots/ExplanationsTill ControlMPOS Till ControlHow Do I...?Reload A Till?Reboot A Till?Shutdown A Till?View Till Status?Perform A Notify Upgrade?Back Office Till ControlConceptsBack Office Till ControlScreen Shots/ExplanationsBack Office Till ControlTendersConceptsTendersEFTPOS MappingScreen Shots/ExplanationsTenders - BasicTenders - DynaPOS DisplayTenders - DynaPOS OptionsTenders - DynaPOS Options 2Tenders - Change RulesTenders - Z-Read/Till DeclarationTenders - CommentsTenders - LanguageTenders - External Gift A/CTender Cross-ReferencesHow Do I...?Set Up Tenders?Accept Foreign Currency?Accept Loyalty Points As Payment?Set Up The Quick Payment Button?Allow Only Cashiers To Pay A Transaction?Set Up EFTPOS Mapping?DiscountsConceptsDiscounts And OffersExamples Of Discounts And OffersScreen Shots/ExplanationsDiscounts - BasicDiscounts - DetailsDiscounts - QualificationsDiscounts - Reward 1Discounts - Reward 2Discounts - SecurityDiscounts - Location ControlDiscounts - LanguageDiscounts - TenderMPOS Discounts - BasicMPOS Discounts - DetailsMPOS Discounts - QualificationsMPOS Discounts - Reward 1MPOS Discounts - Reward 2How Do I...?Add A New Discount or Offer?Stop A Discount Or Offer?Set The Order In Which Offers Are Processed?Set Up Two Discount Offers?VouchersConceptsVouchersScreenshotsVouchersHow Do I...?Issue A Voucher?Set Up Redeeming Vouchers?Gift Certificates/Credit NotesConceptsGift Certificates/Credit NotesPre-Sale Gift CertificatesItem Gift CertificatesImporting Gift Certificate RedemptionsScreen Shots/ExplanationsPOS CreditsImport Gift Certificate RedemptionsGift AccountsConceptsGift AccountsHow Do I...?Set Up Gift Accounts?Top Up An Account Balance?Gift CardsConceptsBarclays Gift CardsGivex Gift CardsHow Do I...?Set Up Barclays Gift Cards?Change Gift Card Preset Values?Set Up Givex Gift Cards?POS Set UpConceptsKitchen Printer Set UpPOS Device CodesRe-Routing PrintersNext Sequence NumbersBarcode FormatsScreen Shots/ExplanationsKitchen CodesKitchen PrintersPOS Device CodesPOS Device Type - BasicPOS Device Type - Fonts - Windows PrintersNext Sequence Number SetBarcode Formats - BasicBarcode Formats - FieldsHow Do I...?Add A Kitchen Printer?Set Up Kitchen Printing?Set Up Kitchen Printer Codes?Set Up Kitchen Messages?Multimedia Customer DisplayConceptsMultimedia Customer DisplaysScreen Shots/ExplanationsMedia Clips - BasicMedia Clips - Media FilesHow Do I...?Set Up MultiMedia Plus?POS MessagingConceptsPOS Messaging OverviewScreen Shots/ExplanationsPOS MessagingItem POS MessagesHow Do I...?Add A POS Message?Customer FlowConceptsCustomer FlowScreen Shots/ExplanationsCustomer FlowHow Do I...?View Timed Sales Performances?Electronic AuditConceptsElectronic AuditScreen Shots/ExplanationsElectronic AuditSummaryHow Do I...?View POS Transactions?Get A Returns Report?POS ReasonsScreen Shots/ExplanationsReason - BasicReason - LanguageSales MethodsConceptsSales MethodsSeparate Eat In/Takeaway ItemsScreen Shots/ExplanationsSales MethodsShiftsConceptsShiftsScreen Shots/ExplanationsShiftsSurveysConceptsSurveysScreen Shots/ExplanationsSurveysHow Do I...?Set Up A Survey?Stock ChecksConceptsStock Available Checks ConceptsGrocery FunctionalityConceptsScalesRandom Weight ItemsScreen Shots/ExplanationsTare WeightsTare Weight GroupsRestaurant FunctionalityConceptsRestaurant Functionality OverviewTable TrackingTable ColoursCoversKitchen PrintingBill PrintingService ChargesStock on Hand WarningsItem MenusPrevious Sales At TableUsing The Kitchen Video SystemHow Do I..?Hold A Sale?Merge Two Tables?Add A Kitchen Comment?Set Up The Kitchen Video System?Item ManagementItemsConceptsProducts, Supplier Range, Items and Store RangeWhat Is An Item?How Does This Work?Special ItemsHow Is The Store Range Created?Costs, Sells, Margins and Other TermsCosts, Sells, Margins And Other TermsCost ComponentsCosts We Expect To PayPurchase Order/Invoice CostsCosts We Actually PaidCalculating Service Fees and UllageCalculating FreightSetting Replenishment and Sell PricesReplenishmentsSell PricesHow Does The System Choose?Proposing Sell PricesIntroductionSell Price RulesRounding RulesProposing Sells At EODPrice LevelsPrice LevelsRecipes And Linked ItemsLinked ItemsRecipesStock Holding ItemsLinked Items Or Recipes?Recipe ExamplesPreferred SuppliersPreferred SuppliersColour/Size/Fit MatrixColour/Size/Fit MatrixLoading CostsLoading CostsWarrantiesWarrantiesConsignment ItemsConsignment ItemsScreen Shots/ExplanationsItems - BasicItems - Costs/SellsItems - RangeItems - AdvancedItems - MarginsItems - Trading TermsItems - Ingredients/KitchenItems - Set MealsItems - ModifiersItems - Customer DetailsItems - TransfersItems - Linked Stocked ItemsItems - Mandatory StockItems - Additional InfoItems - Special DatesItems - RatingsItems - PackagingItems - BuyersItems - User DefinedItems - LanguageItems - Special ItemItems - Alt UOMItems - Transfer CostsPrice LevelsRounding RulesColour/Variety/Size SetCost AnalysisSeason CodesPO Available ItemsHow Do I...?Add A New Basic Item?Add A New Normal Cost?Add A Deal?Add A New Sell?See Details For A Specific Location?See Sales Statistics For An Item?Stop An Item Being Sold At A Location?Use Seasons?Set Up A Linked Item?Set Up A Recipe Item?Set Up A Consolidated Stock Item?Set Up Item Modifiers?Set Up Trade-Ins?Set Up Tracking Serial Numbers?Set Up Item Ratings?Add Trading Terms?Add An Item Rebate?Set Up Extended Warranties?Family GroupsAdd A Family Of Items?Add A New Variety Set?Add A New Size Set?Add A New Fit Set?Dept/Cat/GroupsConceptsCategory MaintenanceOther CodesSuggest OrdersScreen Shots/ExplanationsCategory MaintenanceCategory Maintenance TreeDepartment/Category/GroupsOther CodesSuggest OrdersPOSHow Do I...?Add A New Department/Category/Group?Add Cross-Reference Codes For Departments?Add Default Margins For Departments?Add Seasonal Adjustments For Departments?Add Stock Cover Levels For Departments?Resolve A Collation Conflict?Item ModifiersConceptsItem ModifiersScreen Shots/ExplanationsItem ModifiersHow Do I...?Set Up Item Modifiers?Item MenuConceptsItem MenuScreen Shots/ExplanationsItem MenuHow Do I...?Set Up Item Menu Codes?Link Items to Item Menus?Add The Item Menu Function to POS?Set MealsConceptsSet MealsSet Meal AvailabilityScreen Shots/ExplanationsSet Meal AvailabilityLabels And TicketsConceptsLabels and TicketsPrice And Stock Ticket BatchesSerial NumbersMultiple CurrenciesPrice Per UnitData TypeBarcode PropertiesScreen Shots/ExplanationsLabels - BasicLabels - LayoutPrint Tickets - Ticket Batch - BasicPrint Tickets - Ticket Batch - ItemsPrint Tickets - Ticket Batch - Generate TicketsPrint Tickets - Ticket BatchesHow Do I...?Add A New Label?Add A New Ticket Batch?Print A Batch Of Tickets?Print Normal Tickets For Items Currently On Promotion?Include The Rate Of Sale On Tickets?Use Price Per Unit?ShelvesConceptsShelvesScreen Shots/ExplanationsShelves - BasicShelves - ShelvesShelves - Shelf DetailsShelf ModelsShelf TypesUnits Of MeasureConceptsUnit Of MeasureScreen Shots/ExplanationsUnits Of MeasureFamiliesConceptsFamiliesScreen Shots/ExplanationsFamiliesClassificationsConceptsClassificationsScreen Shots/ExplanationsClassificationsOrder CategoriesConceptsOrder CategoriesScreen Shots/ExplanationsOrder CategoriesPromotionsConceptsPromotionsScreen Shots/ExplanationsPromotions - BasicPromotions - ItemsPromotions - Confirmed ChangesPromotion Item - BasicPromotion Item - Additional InfoPromotion TypesNCR Promotions - BasicNCR Promotions - DetailsNCR Promotion TypesHow Do I...?Get The Normal Sell To Work Correctly?Host UpdatesConceptsHost UpdatesStandard File FormatScreen Shots/ExplanationsHost Update ALMHost Update MetcashHost Update Standard - BasicHost Update Standard - Sample DataHow Do I...?Prepare For ALM Host Updates?Prepare For Metcash Host Updates?Prepare For Standard Host Updates?Importing DataConceptsImporting DataScreen Shots/ExplanationsImport Item DataImporting SalesImport Items from XML FileHow Do I...?Import Item Data?Import Sales?RatingsConceptsRatingsScreen Shots/ExplanationsRatingsHow Do I...?Set Up Item Ratings?Location ItemsScreen Shots/ExplanationsLocation Item - BasicLocation Item - Supplier/TaxHow Do I...?Override A Head Office Sell Price?Cancel An Override Sell Price?PackagingConceptsPackagingScreen Shots/ExplanationsPackagingBulk ChangesConceptsBulk ChangesBuying ReviewScreen Shots/ExplanationsBulk Item Changes - ItemsBulk Item Changes - Basic ChangesBulk Item Changes - Tax ChangesBulk Item Changes - Supplier ChangesBulk Item Changes - Sell Price ChangesBuying ReviewHow Do I...?Update Prices in Bulk?BuyersConceptsBuyersScreen Shots/ExplanationsBuyerLanguagesConceptsAvailable LanguagesScreen Shots/ExplanationsAvailable LanguagesSupplier ManagementSupplierScreen Shots/ExplanationsSuppliers - BasicSuppliers - OrderingSuppliers - FeesSuppliers - Trading TermsSuppliers - Cross ReferencesSuppliers - AccountsSuppliers - B2B CommunicationsSuppliers - AdvancedSuppliers - FreightSuppliers - User DefinedSuppliers - Goods ReceiptSuppliers - AlertSuppliers - E-MailHow Do I...?Add A New Supplier?Prepare A Supplier For Ordering?Set Up Supplier Cross-References?Set Up Tax Cross-References?Deals, Rebates and ClaimsConceptsIntroductionDeal LevelsWhere Are Deals Entered?Where Are Rebates Entered?Types Of RebatesClaiming RebatesEffects On CostsScreen Shots/ExplanationsSuppliers - Trading TermsItems - Trading TermsRebate TypesAccept RebatesHow Do I...?Use Rebates?Record A Rebate Paid As A Credit?Add A Deal?Add Trading Terms?Add An Item Rebate?FreightConceptsFreightScreen Shots/ExplanationsFreightSupplier DescriptionsConceptsSupplier DescriptionsScreen Shots/ExplanationsSupplier DescriptionsOrder FrequenciesConceptsOrder FrequenciesScreen Shots/ExplanationsOrder FrequenciesLocation ManagementLocationsConceptsLocationsLocation GroupsCosts/SellsReportingUsers and ReportsScreen Shots/ExplanationsLocations - BasicLocations - Groups/StoresLocations - ContactsLocations - ClassificationsLocations - Inventory OptionsLocations - Order FrequencyLocations - Inventory LocationsLocations - Cross-ReferencesLocations - AccountsLocations - AdvancedLocations - Special MessagesLocations - Special Messages 2Locations - TendersLocations - CommunicationsLocations - InformationLocations - Invoice PrintingLocations - DepartmentsLocations - TablesLocations - Shelf LayoutLocations - User DefinedLocations - Price LevelsLocations - Delivery SlotsLocations - Inventory ReportsLocations - FiscalLocations - Inventory TemplatesLocations - PO AuthorisationLocation TypesLocation GradesLocation Grade ClassesHow Do I...?Add A New Location?Add A New Location For Selling/Stocking Items?Add A New Location For Pricing?Add A New Location For Reporting?Populate A Location With Items?Set Where A Location Will Get Stock?Management AreasConceptsManagement AreasScreen Shots/ExplanationsManagement Areas - BasicManagement Areas - LocationsManagement Areas - Departments/ClassesManagement Areas - SupplierInventoryStock ControlConceptsStock ControlCost MethodsFIFO/Serial Number TrackingStock LocationsAuthorising TransactionsImporting DataStock MovementsWarehousesStock BaysDelivery SourceKitsInventory TemplatesStock TemplatesScreen Shots/ExplanationsStock EntryStock Entry Setup - Entry MethodStock Entry Setup - Available ColumnsImport ItemsMerchant PDA - BasicMerchant PDA - New ItemMerchant PDA - ItemsHandheld Terminal ExportStock BaysStock Bays PDA - BasicStock Bays PDA - New ItemStock Bays PDA - ItemsKits - BasicKits- ItemsInventory Templates - BasicInventory Templates - RulesStock Template - BasicStock Template - DetailsStock AreasCOGS Average PeriodsCOGS Periodic Average CalculationStock OrdersConceptsOrdering And ReceivingSuggested OrdersSuggested Stock LevelsReturning StockFashion OrdersPO Delivery SlotsPO TemplatesScreen Shots/ExplanationsPurchase Orders - MainPurchase Orders - ItemsPurchase Orders - AdditionalPurchase Order - FashionPurchase Orders (Templates) - MainPurchase Orders (Templates) - ItemsPurchase Orders (Templates) - AdditionalAvailable ItemsQuick Add ItemsDelivery SlotsSuggested Purchase OrdersReturn Request - MainReturn Request - ItemsReturn Request - AdditionalRequired Stock - All DetailsRequired Stock - Order AuditReview Orders/TransfersAllocated OrdersSuggest Stock LevelsGoods Receipt - BasicGoods Receipt - ItemsGood Receipt Picked - BasicGoods Receipt Picked - ItemsGoods Receipt DeliveryReview Goods ReceiptReturn Authorisation - BasicReturn Authorisation - ItemsInvoice - BasicInvoice - ItemsExtra Invoice CostsHow Do I...?Add A New Purchase Order?See Which Items I Can Order?Use Suggested Ordering?Get A Suggested Purchase Order?Suggest Multiple Purchase Orders?Order Items From A Different Supplier?Add New Items Quickly?Receive Stock Without An Invoice?Record Multiple Invoices?Control Back Orders?Add A New Supplier Invoice?Return Goods To A Supplier?Claim A Price Difference?Record Additional Costs To An Invoice?Back Office OrdersConceptsBack Office OrdersScreen Shots/ExplanationsCustomer Item PricesBack Office OrdersStocktakesConceptsStocktakesStocktake TemplatesScreen Shots/ExplanationsStocktake - BasicStocktake - ItemsStocktake (Templates) - BasicStocktake (Templates) - ItemsStocktake - PDALock StocktakesUnaccepted StocktakesHow Do I...?Do A Store Stocktake?Do A Direct Stocktake?Use A PDE For Stocktake?TransfersConceptsTransfersMessagingHiding Costs On TransfersConsolidated PickingTransfers Between Tax EntitiesScreen Shots/ExplanationsInternal TransfersTransfer Request - BasicTransfer Request - ItemsTransfer Send - BasicTransfer Send - ItemsTransfer Send ReportsConsolidated Picking - BasicConsolidated Picking - ItemsConsolidated Picking ReportsReview Order/TransfersConsolidate TransfersHow Do I...?Transfer Items Internally?Partially Pick A Transfer?Request An External Stock Transfer?Respond To A Stock Transfer Request?Record Stock Received From A Transfer?Stock AdjustConceptsStock AdjustScreen Shots/ExplanationsStock AdjustmentStock Adjustment ReasonsStock Adjustment GridStock Adjustment TemplateHow Do I...?Do A Stock Adjustment?How Do I Set Up Wastage?Stock AuditConceptsStock AuditScreen Shots/ExplanationsStock Audit - StockStock Audit - Average CostStock Audit - Last Invoice CostStock Audit - OrderedStock Audit - ReturnsStock Audit - AllocatedStock Audit - In TransitStock Audit - RequestedStock Audit - OpeningStock Audit - Periodic AverageInventory TipsCash ManagementCash ReconciliationsConceptsCash ReconciliationX-Reads/Z-ReadsTill DeclarationsAccept Till DeclarationsBankingScreen Shots/ExplanationsTill DeclarationAccept Till DeclarationsTill Variance ReportTill Variance History ReportBanking - BasicBanking - SafeBanking - Bank EntryBanking - Banking AdjustmentsBanking - SalesBanking - RefundsBanking - Non Revenue SalesBanking - Till DeclarationsBanking - Till IncomeBanking - Till ExpensesBanking - Other IncomeBanking - Other ExpensesBanking - BankedBanking - SummaryHow Do I...?Perform An X-Read?Perform A Z-Read?Print A Z-Read To The Backoffice PrinterReprint A Z-Read?Make A Declaration On POS?Perform A Till Declaration?Change A Till Declaration?CurrenciesConceptsCurrenciesScreen Shots/ExplanationsCurrency CodeCurrency RatesPOS Currency RatesHow Do I...?Set Up Other Currencies?Set Up Exchange Rates?LoyaltyConceptsLoyaltyPoint RulesExpiring PointsUpgrading/Downgrading MembersOffline CustomersScreen Shots/ExplanationsCustomer - BasicCustomer - ExtraCustomer - ContactsCustomer - AccountsCustomer - User DefinedCustomer CategoriesPoint Rules - BasicPoint Rules - Bonus Points - ItemsPoint Rules - Bonus Points - Baskets, Gaming and TendersPoint Rules - Bonus Points - DatesPoint Rules - New Member PointsExport Members - BasicExport Members - ItemMember Upgrade RulesUpgrade MembersPoints Expiry RulesImporting MembersEmail TemplateHow Do I...?Add A New Customer?Set Up Loyalty Points For Payment?Define Points To Give To Customers?Change Loyalty Category Types?Switch Off Loyalty Cards?Load Local Membership Data?Import Members?Set Up Emails to New Members?AccountsConceptsAccountsAccounts InterfaceAccounts Interface TransactionsAccounts Interface Report FormatsBulk Account AdjustmentsScreen Shots/ExplanationsAccountsAccount Types - BasicAccount Types - 3rd PartyPayment TermsAccounts - Account Adjustment - BasicAccounts - Account Adjustment - AllocationsAccount Adjustment CodesLocation Accounts - Basic SettingsLocation Accounts - Account TypesLocation Accounts - CategoriesLocation Accounts - TendersLocation Accounts - GeneralLocation Accounts - Stock AdjustmentsLocation Accounts - Returns/Refunds/Till Adjustment ReasonsLocation Accounts - Rebate TypesLocation Accounts - DiscountsLocation Accounts - Account Adjustment ReasonsLocation Accounts - TaxesBulk Account AdjustmentsHow Do I...?Set Up A Customer Account?Set Up A Supplier Account?See Account Details For Customers?See Account Details For Suppliers?Make An Adjustment To An Account?Record A Payment On An Account?Add New Account Adjustment Codes?Add New Payment Terms?Add Extra Types Of Accounts For Customers?Set A Default Customer Account Type?Set Up Reward Vouchers?StatisticsConceptsStatistics OverviewTrading StatisticsStatistics GroupsLocal Currency StatisticsTrading Statistics Batch ModeFamily StatisticsCustomers vs TransactionsBudgets And ForecastsScreen Shots/ExplanationsTrading Statistics Request - Basic StatisticsTrading Statistics Request - Compare ToTrading StatisticsTrading Statistics GraphTrading Statistics TreemapTrading Statistics SaveStatistical Periods - SetupStatistical Periods - WeeklyStatistical Periods - MonthlyStatistical Periods - DailyStatistics Entry - BasicStatistics Entry - Import DataBudget Entry - BasicBudget Entry - Import DataTarget EntryForecast EntryFamily StatisticsHow Do I...?Set Up Statistics Groups?Convert Local Statistics?Set Up Statistical Periods?View the Treemap?How Do I...?Add A New Purchase Order?See Which Items I Can Order?Use Suggested Ordering?Get A Suggested Purchase Order?Suggest Multiple Purchase Orders?Order Items From A Different Supplier?Add New Items Quickly?Receive Stock Without An Invoice?Record Multiple Invoices?Control Back Orders?Add A New Supplier Invoice?Return Goods To A Supplier?Claim A Price Difference?Record Additional Costs To An Invoice?UsersConceptsUsersTime Keeping OverviewBack Office Clock InScreen Shots/ExplanationsUsers - BasicUsers - SecurityUsers - Job/RosterUsers - DepartmentsUsers - POSUsers - User DefinedJob TypesTime ReviewTime Review AuditBack Office Clock InHow Do I...?Add A New User For The Till?Add A New User For The PC?Use Security Devices?Add A New Job Type?Add A New Employee?Check Times Are Complete?System SettingsConceptsSystem Settings OverviewScreen Shots/ExplanationsSystem Settings - DefaultsSystem Settings - Defaults 2System Settings - SystemSystem Settings - System 2System Settings - POS 1System Settings - POS 2System Settings - POS 3System Settings - LoyaltySystem Settings - Stocktake ReportsSystem Settings - B2BSystem Settings - EMail/CommsSystem Settings - DirectoriesSystem Settings - Client SpecificSystem Settings - Client Specific 2System Settings - AlertsSystem Settings - Host UpdatesSystem Settings - Inventory ReportsSystem Settings - Mobile POSSystem Settings - Navision ExportSystem Settings - InventorySystem Settings - POSLog ImportSystem Settings - Image Version FilesHow Do I...?Make User Passwords Mandatory?Include The Rate Of Sale On Tickets?Set The Item Sales To Load Immediately?Set The Item Range To Load Immediately?Set Up B2B Service for ViewPoint WMS?AlertsAlert ConceptsInstallationAlerts Engine InstallationalertEngine.propertiesSQL Server ConfigurationLicensingConfiguring AlertsConfigured AlertsAlert SchedulesResult ExportsResult Export FieldsResult Export ContactsResult Export ChecksPortalsOverviewConfigurationPDA/HHT PortalsOverviewConfigurationUsersUser Log InLog In ScreenUser MaintenanceManaging Security LevelsManaging Security LevelsUpgrading Alerts EngineUpgrading Alerts EngineSystem AdministrationTime SyncServicesMerchant Central Server SettingsConfiguring ServicesMonitoring ServicesCommunications ConfigurationConceptsCommunications ConfigurationScreen Shots/ExplanationsCommunications ConfigurationMerchant Local ServerConceptsMerchant Local ServerDatabaseHow Do I...?Set Up The Merchant Local Server?Install Merchant Local Server?BE LicencesConceptsRPBE LicencesScreen Shots/ExplanationsRPBE LicencesHow Do I...?Install A RPBE Licence?Set Up and InstallationSetting Up A SystemWhere Do I Get The Programs From?Install SQL ServerInstalling A Head Office ServerInstalling A WorkstationInstalling A Point Of ServiceHow Do I Change The Ports The MCS Is Listening OnRequired ProgramsUpgrading The DatabaseUpgrading Client ProgramsConceptsUpgrading Client ProgramsUpgrading Configuration FilesScreen Shots/ExplanationsUpdate Configuration FilesFile VersionsHow Do I...?Upgrade Exes To The Stores?SecurityConceptsSecurity OverviewScreen Shots/ExplanationsSecurity GroupsSystem SecurityOvernight ProcessingConceptsOvernight Processing OverviewAvailable TasksGetting Item Data To The POSScreen Shots/ExplanationsSchedule JobsProcess JobsHow Do I...?Schedule Automatic Running Of Tasks?Manually Run Scheduled Tasks?Prepared POS ReloadsConceptsPrepared POS ReloadsScreen Shots/ExplanationsPrepare POS DataHow Do I...?Prepare POS Reloads?View AuditConceptsView AuditScreen Shots/ExplanationsView AuditErrorsConceptsErrorsMenusConceptsMenusScreen Shots/ExplanationsBasicMenuHow Do I...?Add A Log Off Button To The Main Menu?Add An Exit Button To The Main Menu?Add A Web URL?Look And FeelLook And FeelSplash ScreensPicture File FormatsMessaging/WorkflowConceptsMessaging/WorkflowScreen Shots/ExplanationsMain MenuMain Menu - Message ListMain Menu - New MessagePOS - New MessageLanguageConceptsLanguageScreen Shots/ExplanationsLanguageUser Defined FieldsConceptsUser Defined FieldsScreen Shots/ExplanationsUser Defined FieldsHow Do I...?Add A User Defined Field?Audit MaintenanceConceptsAudit MaintenanceScreen Shots/ExplanationsAudit MaintenancePCI ComplianceConceptsPCI Compliance ConfigurationScreen Shots/ExplanationsPCI ComplianceReportsConceptsReport LayoutReport ManagerUpload Report FilesUser Definable ReportsScreen Shots/ExplanationsReport ListAccess Interface ReportAccess Interface Report FormatAccount StatementsAccounts Interface ReportAged Credit Note ReportAged Gift Certificate ReportAged Trial BalanceAvailable Items ReportBanking ReportBanking Summary ReportBelgium Fiscal ReportBlank Wastage ReportBooking ReportBuying Review ReportCategory ReportCOD ReportCommission ReportCredit Note Redemption ReportCredit Note ReportCredit Note Summary ReportCumulative Stocktake ReportCurrency Rates ReportCustomer Item ReportCustomer Order ReportCustomer Visits ReportCustoms ReportDeclaration SlipDeleted Items ReportDelivery ReportDepartment Sales ReportDiscount Offer ReportDiscount Summary ReportDiscounts ReportDynaPOS Keyboard ReportE5 ExportElectronic Audit ReportElectronic Audit Summary ReportEOD Sales Export ReportFloat Check ReportGift Accounts Issued ReportGift Accounts Outstanding Balances ReportGift Accounts Redeemed ReportGift Certificate Redemption ReportGift Certificate Redemption (User Defined Fields) ReportGift Certificate ReportGift Certificate Summary ReportGoods Receipt ReportGoods Receipt Item Tax ReportHigh Variance ReportInventory Order ReportInventory Status By Department ReportInventory Status By Department With UOM ReportInventory Transaction Summary ReportInvoiceInvoice History ReportInvoice Variance ReportItem Consumption ReportItem Performance ReportItem Profit by Department ReportItem Quantity by Month ReportItem ReportItem Sales By Department ReportItem Sales By Hour ReportItem Sales From Time ReportItem Sales Tax ReportItem Search ReportItems Sold ReportItems Sold Summary ReportLayby ReportLocation Discounts Available ReportLocation Discount Status ReportLocation Item Range ReportLocation Item ReportLocation Promotion ReportLocation Quantity History ReportLocation Stock On Hand ReportLocation Till Variance ReportLocation Transaction Count ReportMargin By Location ReportMaster Catalogue ReportMember Account Transactions ReportMember Performance ReportMember Points ReportNew Items ReportNon-Revenue ReportOld Stock ReportOn Order ReportOperator Discounts ReportOperator Performance ReportOperator Sales ReportOperator Split Discounts ReportOrder and Goods Receipt Status ReportOrder Authorisation ReportOrder Sheet ReportOrder Status ReportOrder Status Report with UserOrder Summary ReportOrder Verification ReportOutstanding Invoice ReportPackaging Tax ReportPicking SlipPO Authorisation Level ReportPre-Sale Gift Certificate ReportPrice Catalogue ReportPrice Level ReportPrice Modification ReportPrint Order ReportProfit And Loss ReportPromotion Advertising ReportPromotion Changes ReportPromotion Merchandise ReportPromotion Supplier ReportProposed Sells ReportPurchase Order ReportPurchase Order Verification ReportQuote ReportRebate Claims ReportRecipe Setup ReportRestaurant Productivity ReportReturn Request ReportReturns ReportSales By Man Hour ReportSales Movement ReportService Status ReportSet Meal Performance ReportShrinkage ReportShrinkage Value ReportStock Adjustment By Trade DateStock Adjustment ReportStock Aging ReportStock Aging Report By GRStock Audit ReportStocktake Department Valuation ReportStocktake GP ReportStocktake GP Report By CategoryStocktake Movement ReportStocktake Movement By Value ReportStocktake Variance ReportStocktake WorksheetStock Valuation ReportStock Valuation By Trade Date ReportStock Valuation Summary ReportSuggested Stock Levels ReportTax ReportTax Rate ReportTax Totals By Sales Method ReportTender By Period ReportTender List ReportTender ReportTill Returns ReportTill Summary ReportTill Tenders ReportTill Variance ReportTill Variance By Period ReportTill Variance History ReportTime Export ReportTop Item Sales ReportTrading Period ReportTrading Statistics ReportTransfer ReportTransfer Request Details ReportTransfer Request ReportTransfer Send ReportTransfer Tax ReportTurn Around ReportTVLA Interface ReportUnallocated Payments ReportUnused Sequences Audit ReportUser PO Authorisation Level ReportVAT ReportWarranty Strike ReportWeekly Sales And Purchases ReportWritten Sales ReportX ReadZ ReadOtherCommissionsConceptsCommissionsScreen Shots/ExplanationsCommissionsTaxesConceptsTaxesTax GroupsTax PlansScreen Shots/ExplanationsTax SystemsTax GroupsTaxesPreprint TaxesHow Do I...?Set Up Taxes In Australia?Set Up Taxes For The Philippines?Set Up Service Fees?Daily InformationConceptsDaily Information ConceptsScreen Shots/ExplanationsDaily InformationTechnicalApproved HardwarePOS Hardware ModelsEFTPOS HardwareINI FilesList of INI FilesLocation Of DYNAMIC.INIDYNAMIC.INI SettingsDRSSCHEME.INI SettingsDirectory StructuresDirectory StructuresDataDailySalesIncomingTransStockAuditTillStatusProcessesSales From POS To DatabasePending TransactionsPOS ReloadAccountsProcessSystem AdminSystem AdminCodesProgramsTechnicalMiscellaneousProgramsStandardAlertServiceB2BServiceBackOfficeClockInDataEntryBasicDataEntryInventoryDataEntryItemsDBISAMViewerDRSBatchRunDRSUpdaterDynaPOSTouchFileTransferServiceImportItemDataInitDRSSystem.exeInitDRSDBSetup.exeLanguageMaintMainMenuMerchantCentralServerMerchantEODMerchantInterfaceProcessMerchantLocalServerMerchantPOSMerchantReportManagerMerchantStatsReplicationServiceReplMaintReportAccountsReportBankingReportEODReportInventoryReportItemsReportItems2ReportLoyaltyReportUsersReportWebRequestReportAccountsRequestReportBankingRequestReportEODRequestReportInventoryRequestReportItemsRequestReportItems2RequestReportLoyaltyRequestReportUsersRequestReportWebServerViewerSQLUtilityStatisticsServiceTillIncomingServiceUpgradeDatabaseConvert Local StatsClient SpecificBookingInterfaceCommsProfileDataEntryStenaFiscalReportsImportServiceLoyaltyServiceReportAjisenReportCapitalandReportGentingReportHDReportNeroReportStenaRequestReportHDRequestReportNeroRequestReportStenaRequestReportVariantStenaAccountsInterfaceStockValueB2B File layoutsSupported File TypesB2B File FormatsTable DefinitionsTables 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