Home > POS Operations > Cancellations And Returns > Cancelling A Sale

How Do I Cancel A Sale?

Cancelling an Item

It may be necessary to cancel, or void, an entire transaction but this function usually requires a supervisor level of authority.

1

Select the Cancel Sale button.

2

Select a reason for the cancellation (buttons such as Customer Left, User Error, Training, Operator Mistake are shown) and press the OK button.

3

The entire sale has a red line placed through the item descriptions, and a receipt is printed.

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