Home > POS Operations > Cancellations And Returns > Performing A Refund
A refund occurs when you are giving money back to a customer. No items are specified and no stock is adjusted.
1 |
Press the Activity button. |
2 |
Press the More button. |
3 |
Press the Refund button. |
4 |
Select the reason for the refund from the buttons displayed down the right side of the screen, for example Faulty Product. |
5 |
Select the tender type from the buttons displayed down the right side of the screen. |
6 |
Type in the amount being refunded (including decimal place) and press the OK button. If refunding to a credit card/EFTPOS tender, the command is sent to the EFTPOS Payment Software. If the payment refund command is rejected,you will be returned to the prompt for refund tender type. |
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