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Till Control

Figure: Example Till Control Screen

Auto Refresh

If this option is checked on, the system will refresh the till details periodically. How often the refresh occurs depends on the Minutes setting. The task can be started in auto-refresh mode by running the command MERCHANTPOS TILLCONTROL REFRESH 5, where 5 is the number of minutes before a refresh will occur.

Show These Transactions

These icons indicate the type of tills to show. The icons work as filters. If you click on an icon, it will be greyed out and any matching tills will be removed from the grid.

These are the tills that have either been closed for trading or are shutdown.

These are the tills that are trading without problems.

Tills with a minor problem.

Tills with problems that need to be investigated.

Tills with major problems.

Location

The code and name of the location the till belongs to.

Till

The code of the till.

Status

The Status column reflects the state of each till:

OPEN

POS has been started

SOD

Float has been confirmed

TRADE

An operator has logged in after confirming float

LOCK

POS is locked

EOD

Z-Read has been performed

CLOSE

POS has been shutdown

Status Date

The time the last status message was updated.

Last POS Trans

The time a POS transaction was received for this till.

Last Msg Chk

The last time the POS checked for update messages.

Last Reload

The time the last reload was done.

Last Cfg Reload

The time the last configuration reload was done. A full reload also counts as a configuration reload.

Version

Current version of POS being used. Details are updated each time the POS does a reload.

Local Srv

Indicates if the POS is connecting to Merchant Local Server for held transactions. Details are updated each time the POS does a reload.

Not Sent

Number of transactions not sent to head office server yet.

Message

This message will give more details on any problems that might be identified for a till.

Full Reload

Press this button to send a Full Reload command to the highlighted till. When the till gets this command, it will immediately do a reload.

Config Reload

Press this button to send a Configuration Reload command to the highlighted till. When the till gets this command, it will immediately do a configuration reload.

Prepared Reload

Press this button to request the POS to do a prepared reload. This allows POS to use data files that have been previously prepared which can result in faster reloads.

Notify Upgrade

Press this button to send a Notify Upgrade command to the highlighted till. When the till gets this command, it will contact the server to look for new upgrade files. If any files are found, they will be downloaded. Note, the files are not used immediately, only downloaded.

Notify Media Upgrade

Press this button to send a Notify Media Upgrade command to the highlighted till. When the till gets this command, it will contact the server to look for new multimedia files. If any files are found, they will be downloaded.

Reprocess Sales

Press this button to re-process sales.

Shutdown

Press this button to send a Shutdown command to the highlighted till. When the till gets this command, it will immediately power down.

Reboot

Press this button to send a Reboot command to the highlighted till. When the till gets this command, it will immediately do a hardware reboot.

Restart

Press this button to restart the POS program. It does not restart the hardware as the 'Reboot' command does.

Upgrade Control

This tab holds the information needed to provide a good platform to see the current state of any BE POS upgrade. It is a cut down version of the previous Till Control tab but with improved message details. It also has a Clear Upgrade Status button to clear out the upgrade messages.

The Status and Breakdown panel provides information on the upgrade process.

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