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POS Messaging Overview

It is possible to send messages to the POS from the head office. These messages can be displayed to the user at the start or end of a transaction. For example, during the week of certain promotion you might want to display a message to the operator at the start of each transaction to remind them to ask the customer if they have seen the great pricing you currently have. If the message is to be displayed at the end of the transaction, you can have the message displayed as a Yes/No question, for example 'Does the customer want to get that free widget?'. If the operator answers Yes, they will be returned to the normal transaction mode and the transaction will not be completed.

The system also allows for message to be sent between users, locations or POS. This type of messaging is discussed further in Messaging/Workflow.

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