An item can have five sell prices in effect at any point in time. The first price might be the normal price, the second a happy hour price, the third one a special customer price, and so on. So how does POS know which price level to use?
The system can automatically determine the price level based on location, day of week, customer, shift, sales method. These details are defined on the Price Level tab in Locations. Any time the shift is changed, the sales method is changed, a customer is added to the transaction, the system will recalculate the price level to use.
The alternative is to manually change the price level as required. There are two ways of doing this.
You can use the stand alone Price Level function. This will allow you to change the price-level for any locations in your management area. The tills must be online to pick up the change command.
You can add a PRICELEVEL button to the POS Keyboard and do the price level change from POS itself. This will allow you to change the price level on POS within that location. You can't change price levels for other locations. This method will work even if the POS are offline from the server. Note: You have to have the ‘Allow Back Office Support’ check box selected in the Till Location set up.
Note: You should not mix the automatic and manual price level methods. Use one or the other but not both.
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